What should CRSS professionals do with confidential information shared by colleagues?

The focus of a Certified Recovery Support Specialist (CRSS) is to provide support in a manner that promotes trust and safety for individuals seeking recovery. Confidentiality is a fundamental aspect of this profession, as it fosters an environment where clients and colleagues feel secure in sharing sensitive information.

Respecting and maintaining confidentiality helps to build rapport and trust between the CRSS and the individuals they support. It ensures that information shared in a professional context remains protected and is not disclosed without appropriate consent. Keeping information confidential also aligns with ethical standards and legal requirements within the mental health and addiction recovery fields.

Confidentiality also allows for honest interactions, enabling individuals to feel comfortable discussing their challenges and progress without the fear of judgment or breach of privacy. This empowerment can significantly enhance a person's recovery journey, as they know their information is safe.