What is the purpose of encouraging in communication?

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Encouraging in communication primarily serves to use positive affirmations which help to keep the conversation flowing in a constructive manner. This approach fosters an environment where the speaker feels valued and supported, promoting openness and engagement. By providing encouragement, the listener acknowledges the speaker's contributions, validating their feelings and experiences. This not only helps the speaker feel more comfortable sharing but also enriches the dialogue, enabling a deeper exchange of thoughts and ideas.

In contrast, challenging the speaker's viewpoint can create defensiveness and hinder effective communication. Providing unsolicited feedback can disrupt the natural flow, as it may lead the speaker away from the topic they are addressing. Interrupting with personal stories diverts attention from the speaker's experience and can diminish the significance of their message. Thus, using positive affirmations aligns with the goal of encouraging, fostering a supportive and collaborative communication environment.

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