What can hinder empathetic listening?

Listening with preconceived notions can hinder empathetic listening because it creates a barrier to truly understanding the speaker's perspective. When a listener approaches a conversation with biases or assumptions about what the speaker is going to say, they may not fully hear or appreciate the emotions and nuances being expressed. This preconception can lead to confirmation bias, where the listener only focuses on information that matches their existing beliefs, thereby dismissing or misinterpreting important parts of the message.

In contrast, being fully engaged and present, expressing genuine curiosity, and refraining from judgment all contribute positively to empathetic listening. These behaviors foster an open and supportive environment in which the speaker feels valued and heard, enhancing the quality of the interaction and allowing for a deeper connection and understanding.