What action should CRSS professionals take in the event of a conflict of interest?

In the event of a conflict of interest, it is crucial for Certified Recovery Support Specialists (CRSS) to consult with a supervisor or a legal professional. This action helps ensure that the specialist adheres to ethical guidelines and protects the welfare of the consumer. Consulting a supervisor provides oversight and guidance, which is essential in navigating complex situations that could influence decision-making and professionalism.

By seeking input from a supervisor or legal professional, the CRSS can better understand the implications of the conflict and explore appropriate avenues for resolution while upholding the integrity of the support provided. This step is vital in maintaining transparency and trust, both of which are essential in professional relationships.

Other options such as ignoring the conflict, discussing it casually without proper oversight, or seeking informal advice may lead to unresolved issues or exacerbate the situation. These alternatives do not provide the same level of formal guidance and accountability that consulting a supervisor or legal professional would, potentially putting both the consumer and the CRSS at risk.